[{"command":"add_css","data":[{"rel":"stylesheet","media":"all","href":"\/sites\/default\/files\/css\/css_hHp7WazfBEalz76x9Y7c1kI8_NsO-83tRP2AejcimNI.css?delta=0\u0026language=en\u0026theme=ect_theme\u0026include=eJwtyWEKgDAIBtALjQ260BD9IsEU0oLdPoL-vsebzDpwYuwKk8ZGmWt4CBq4_oOX1uqfdiYPX0w2n7DbC7gmcWn4FE1Q4gVWuSDs"}]},{"command":"insert","method":"html","selector":"#ajax-container","data":"\n\n\n\n\n\u003Carticle class=\u0022node node--type-volunteer-action node--promoted node--view-mode-ajax\u0022\u003E\n \u003Cdiv class=\u0022node__content\u0022\u003E\n \u003Cdiv class=\u0022ajax-response\u0022\u003E\n \u003Cdiv class=\u0022title-box--title\u0022\u003E\n \u003Ca\n class=\u0022mini-pdf-icon\u0022\n href=\u0022https:\/\/epidemics.ifrc.org\/pdf\/239\u0022\n \u003E\n \u003Cimg\n src=\u0022\/themes\/custom\/ect_theme\/images\/svg\/pdf.svg\u0022\n alt=\u0022pdf-download-icon\u0022\n width=\u002224\u0022\n \u003E\n \u003C\/a\u003E\u003Cspan class=\u0022field field--name-title field--type-string field--label-hidden\u0022\u003E45. Psychological First Aid (PFA)\u003C\/span\u003E\n\n \u003C\/div\u003E\n \u003Cdiv class=\u0022content-container\u0022\u003E\n \u003Cdiv class=\u0022content-container-rest\u0022\u003E\n \n\n\n\n \u003Cdiv class=\u0022clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item\u0022\u003E\u003Ch3\u003EOverview\u003C\/h3\u003E\n\u003Cp\u003EPFA is...\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EComforting someone who is in distress and helping them feel safe and calm.\u003C\/li\u003E\n\u003Cli\u003EAssessing needs and concerns.\u003C\/li\u003E\n\u003Cli\u003EProtecting people from further harm.\u003C\/li\u003E\n\u003Cli\u003EProviding emotional support.\u003C\/li\u003E\n\u003Cli\u003EHelping to provide immediate basic needs, such as food and water, a blanket or a temporary place to stay.\u003C\/li\u003E\n\u003Cli\u003EListening to people but not pressuring them to talk.\u003C\/li\u003E\n\u003Cli\u003EHelping people obtain information, services and social support.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Cp\u003EPFA is not...\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003ESomething only professionals do.\u003C\/li\u003E\n\u003Cli\u003EProfessional counselling or therapy.\u003C\/li\u003E\n\u003Cli\u003EEncouraging a detailed discussion of the event that has caused the distress.\u003C\/li\u003E\n\u003Cli\u003EAsking someone to analyse what has happened to them.\u003C\/li\u003E\n\u003Cli\u003EPressing someone for details on what happened.\u003C\/li\u003E\n\u003Cli\u003EPressuring people to share their feelings and reactions to an event.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Ch3\u003EWhat to do and how to do it\u003C\/h3\u003E\n\u003Cp\u003EPFA is about comforting someone who is in distress and helping them feel safe and calm. It provides emotional support and helps people to address immediate basic needs and find information, services and social support. The three action principles of Look, Listen and Link indicate that PFA is a way to approach someone in distress, assess what help he or she needs, and help him or her to obtain that help.\u003C\/p\u003E\n\u003Cp\u003ELOOK (pay attention to a situation)\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EEstablish what has happened or is happening.\u003C\/li\u003E\n\u003Cli\u003EEstablish who needs help.\u003C\/li\u003E\n\u003Cli\u003EIdentify safety and security risks.\u003C\/li\u003E\n\u003Cli\u003EIdentify physical injuries.\u003C\/li\u003E\n\u003Cli\u003EIdentify immediate basic and practical needs.\u003C\/li\u003E\n\u003Cli\u003EObserve emotional reactions.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Cp\u003ELISTEN (pay attention to the person)\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EIntroduce yourself.\u003C\/li\u003E\n\u003Cli\u003EPay attention and listen actively.\u003C\/li\u003E\n\u003Cli\u003EAccept others\u2019 feelings.\u003C\/li\u003E\n\u003Cli\u003ECalm the person in distress.\u003C\/li\u003E\n\u003Cli\u003EAsk about needs and concerns.\u003C\/li\u003E\n\u003Cli\u003EHelp the person(s) in distress to find solutions to their needs and problems.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Cp\u003ELINK (take action to help)\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EFind information.\u003C\/li\u003E\n\u003Cli\u003EConnect with the person\u2019s loved ones and social support. Tackle practical problems.\u003C\/li\u003E\n\u003Cli\u003EObtain services and other help.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Cp\u003E\u003Cstrong\u003EActive listening is a key component of PFA\u003C\/strong\u003E\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EActively concentrate on what the affected person says.\u003C\/li\u003E\n\u003Cli\u003EDo not interrupt or try to assure them that everything will be all right.\u003C\/li\u003E\n\u003Cli\u003EMake frequent eye contact (if culturally appropriate) and ensure that your body language signals that you are listening.\u003C\/li\u003E\n\u003Cli\u003EGently touch the hand or shoulder of the affected person, if appropriate.\u003C\/li\u003E\n\u003Cli\u003ETake time to listen when people describe what happened. Telling their story will help people understand and eventually accept the event.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003C\/div\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/article\u003E\n","settings":null}]